Sr Manager Operations Management

Job description

**Discover a more connected career**

The Sr.Operations Manager is responsible for the overall success of contracts being fulfilled out of their assigned location and serves as a liaison between project assigned personnel and executive management.

It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success.

And, it monitors and ensures customer satisfaction and cultivates new business opportunities

**Connecting you to great benefits**

+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!

**What you’ll do**

+ Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities
+ Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker’s compensation loss management and DOT compliance in coordination and cooperation with the EHS department;
+ Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence;
+ Identifies and implements continuous process improvement initiatives to allow efficient service delivery;
+ Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability;
+ Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company’s promises of quality and timeliness are met;
+ May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner;
+ When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow;
+ Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements.

Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs;
+ Seeks new business opportunities;
+ Actively involved in the bid compilation and contract negotiations;
+ Negotiates unit additions with the customer as they arise;
+ Actively seeks knowledge of business finances on a weekly basis;
+ Adjusts work activities to make financial success a priority;
+ Monitors work being performed to ensure compliance with safety requirements and contract terms;
+ Ensures equipment is maintained per established Manufacturer and Company standards;
+ Manages equipment procurement needs using cost vs benefit analysis;
+ Ensures the accuracy of employee time and production records.

Follows company processes to address discrepancies;
+ Actively seeks and actively participates in the onboarding process of new Subcontractors;
+ Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources;
+ Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews;
+ Creates and maintains individual employee development plans;
+ Seeks and implements opportunities for employee development;
+ May perform the duties of field personnel as needed;
+ Other duties as assigned.

**What you’ll need**

+ Bachelor’s Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on
+ Telecommunications industry-specific experience, or combination of education and experience is required;
+ Proven leadership in a cross functional team environment;
+ Strong negotiator and consensus builder;
+ Commitment to technology-driven process improvement;
+ Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required.

Working knowledge of Google suite of applications strongly preferred;
+ Travel is required.

**Core Competencies:**

+ Teamwork and Servant leadership
+ Complex problem solving and critical thinking
+ Exemplary communication skills, both written and verbalOpenness to change
+ Ability to develop and maintain relationships
+ Meticulously Organized
+ Self-motivated and driven

**Why grow your career with us**
Your career here is more than just a job — it's your pathway to opportunity.

Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose.

Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

**Building stronger solutions together**
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Required Skill Profession

Other General